Terms & Conditions

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "Player," "you," or "your") and fill77, operated under license from the Philippine Amusement and Gaming Corporation ("PAGCOR"). By accessing the fill77 website at https://fill77.cam ("Website"), creating an account, or using any services offered by fill77 ("Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

If you do not agree with any provision of these Terms, you must immediately cease using the fill77 platform and close any existing account. Continued use of the Services following modifications to these Terms constitutes acceptance of such changes.

2. Eligibility Requirements

Use of fill77 Services is restricted to individuals who meet the following eligibility criteria:

• Age Requirement: You must be at least 21 years of age as of the date of account registration. fill77 reserves the right to request government-issued identification documents to verify age at any time. Accounts found to belong to individuals under 21 years of age will be immediately suspended, and all funds will be forfeited.
• Legal Capacity: You must possess the legal capacity to enter into binding contracts under the laws of the Republic of the Philippines. Individuals who are legally incapacitated or prohibited from gambling under Philippine law may not use fill77 Services.
• Geographic Restrictions: fill77 Services are intended for users physically located within the Philippines at the time of access. Users accessing the platform from jurisdictions where online gaming is illegal or restricted do so at their own risk and in violation of these Terms.
• Single Account Policy: Each individual may maintain only one account with fill77. Creation of duplicate accounts for any purpose, including bonus abuse, fraud, or circumventing account restrictions, is strictly prohibited and will result in permanent suspension of all associated accounts and forfeiture of balances.
• Prohibited Persons: Employees of fill77, PAGCOR officials, immediate family members of fill77 employees, and individuals with insider knowledge of game outcomes are prohibited from opening accounts or placing wagers.

3. Account Registration and Security

3.1 Registration Process

To access fill77 gaming services, you must complete the account registration process by providing accurate, current, and complete information including but not limited to: full legal name as it appears on government-issued identification, date of birth, valid mobile phone number, email address, residential address within the Philippines, and preferred payment method details.

You agree that all information provided during registration and at any subsequent time is truthful, accurate, and complete. fill77 reserves the right to verify the information you provide and to suspend or terminate your account if any information is found to be false, misleading, or incomplete.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to:

• Choose a strong password that is not easily guessable and does not consist of personal information such as your name or birthdate;
• Never share your account credentials with any third party for any reason;
• Immediately notify fill77 customer support if you suspect unauthorized access to your account;
• Accept full responsibility for all activities that occur under your account, whether authorized by you or not.

fill77 employs industry-standard security measures to protect user accounts but cannot guarantee absolute security. You acknowledge that internet-based transactions carry inherent risks and agree to hold fill77 harmless for any losses resulting from unauthorized access to your account due to circumstances beyond our reasonable control.

4. Deposits, Withdrawals, and Financial Transactions

4.1 Deposit Policy

fill77 accepts deposits through approved payment methods including GCash, Maya (PayMaya), bank transfers from BPI, BDO, UnionBank, Metrobank, and USDT (TRC20) cryptocurrency transfers. Minimum and maximum deposit limits are displayed in your account dashboard and may vary by payment method. Deposits are typically credited to your fill77 account instantly upon confirmation from the payment provider.

You warrant that all funds deposited into your fill77 account are derived from legitimate sources and do not constitute proceeds of criminal activity. fill77 reserves the right to request source-of-funds documentation for deposits exceeding ₱100,000 in a calendar month or any amount that triggers anti-money laundering compliance procedures.

4.2 Withdrawal Policy

Withdrawal requests may be submitted at any time through your account dashboard. fill77 processes most withdrawal requests within 24 hours, with GCash and Maya withdrawals typically completing within 15 minutes during business hours. Bank transfers may require 1-3 business days depending on the receiving institution's processing procedures.

Before your first withdrawal, fill77 requires identity verification through submission of a government-issued identification document (passport, driver's license, or UMID card) and proof of address (utility bill or bank statement dated within the last three months). This verification process is required by PAGCOR regulations and helps protect your account from fraud.

Withdrawals must be made to payment accounts registered in your name. Third-party withdrawals are prohibited as an anti-money laundering measure. Minimum withdrawal amount is ₱500, and maximum daily withdrawal limits are displayed in your account settings based on your VIP tier status.

4.3 Wagering Requirements

Deposits must be wagered at least one time (1x) at odds of 1.00 or greater before withdrawal, even in the absence of active bonus promotions. This requirement exists to comply with anti-money laundering regulations and prevent the use of fill77 as a money transfer service.

5. Bonuses, Promotions, and Rewards

fill77 offers various bonuses, promotions, and rewards to enhance player entertainment value. All bonuses are subject to specific terms and conditions that are displayed on the relevant promotion page and must be accepted before claiming. General bonus terms include:

• Wagering Requirements: Bonus funds and associated winnings are subject to wagering requirements that must be completed before withdrawal. Typical wagering requirements range from 10x to 35x the bonus amount, depending on the specific promotion. Only real money wagers count toward wagering requirements; bonus money wagers do not.
• Game Contribution: Not all games contribute equally toward wagering requirements. Slots typically contribute 100%, while table games, live casino, and fishing games may contribute 10-20%. Specific contribution percentages are listed in each bonus's terms.
• Maximum Bet Limits: While bonus funds are active, maximum bet limits apply (typically ₱100 per spin/hand). Wagers exceeding this limit may result in bonus forfeiture and voiding of associated winnings.
• Expiration: Bonuses and associated wagering requirements typically expire 30 days after issuance unless otherwise specified. Unused bonuses and incomplete wagering requirements are forfeited after expiration.
• Bonus Abuse: fill77 reserves the right to void bonuses and associated winnings if we determine that bonus terms have been violated, including but not limited to: creating multiple accounts to claim multiple welcome bonuses, collusive play with other users to manipulate bonus clearing, or betting patterns clearly designed to exploit bonus terms rather than for genuine entertainment.
• One Bonus at a Time: Only one bonus may be active on your account at any given time. Accepting a new bonus while another is active will forfeit the previous bonus and any associated winnings that have not yet been converted to real money.

6. Gameplay Rules and Fair Play

All games offered on fill77 use certified Random Number Generator (RNG) technology that has been tested and approved by independent auditing firms. Game outcomes are determined randomly and cannot be predicted or manipulated by fill77, the player, or any third party.

The following activities constitute violations of fair play principles and are strictly prohibited:

• Collusion: Coordinating with other players to gain an unfair advantage, including sharing hole cards in poker games or coordinating bets in multiplayer games.
• Bot Use: Using automated software, scripts, or bots to place wagers or play games. All gameplay must be performed manually by the account holder.
• Advantage Play: Exploiting software errors, game glitches, or technical vulnerabilities to gain unfair advantages. Players are required to report any discovered bugs or errors immediately to customer support rather than exploiting them.
• Fraud: Using stolen payment methods, creating accounts with false information, or engaging in any form of fraudulent activity.
• Money Laundering: Using fill77 to transfer, conceal, or launder funds derived from illegal activities.

Violations of these fair play rules will result in immediate account suspension, forfeiture of all balances including deposits and winnings, and potential reporting to law enforcement authorities if criminal activity is suspected.

7. Responsible Gaming and Self-Exclusion

fill77 is committed to promoting responsible gaming practices and providing tools to help players maintain control over their gambling activities. We recognize that for some individuals, gambling can become problematic and lead to financial, social, or health difficulties.

All fill77 users are encouraged to:

• Set personal deposit limits through their account settings to control spending;
• Use session time reminders to monitor the duration of gameplay;
• Enable reality check notifications that display win/loss summaries at regular intervals;
• Take regular breaks from gaming and avoid chasing losses;
• Never gamble with money needed for essential expenses such as rent, utilities, or food.

Players who feel they may be developing a gambling problem are encouraged to utilize fill77's self-exclusion tools, which allow temporary or permanent account suspension. Self-exclusion periods range from 24 hours to permanent closure and cannot be reversed once initiated. During self-exclusion, you will not be able to access your account, place wagers, or receive promotional materials from fill77.

For professional assistance with problem gambling, please contact the National Council on Problem Gambling or visit PAGCOR's responsible gaming resources.

8. Intellectual Property Rights

All content on the fill77 Website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the compilation thereof ("Content"), is the property of fill77 or its content suppliers and is protected by Philippine and international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Website and Services for personal, non-commercial purposes only. This license does not include any right to:

• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website or Services without express written permission from fill77;
• Modify, reverse engineer, decompile, or disassemble any software or systems used to operate the Website;
• Use data mining, robots, screen scraping, or similar automated data gathering and extraction tools on the Website;
• Frame or mirror any part of the Website without prior written authorization from fill77.

9. Limitation of Liability

To the fullest extent permitted by applicable law, fill77, its parent company, affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services, including but not limited to:

• Loss of profits, revenue, or anticipated savings;
• Loss of data or information;
• Business interruption;
• Personal injury or emotional distress;
• Losses resulting from unauthorized access to your account due to your failure to maintain account security.

In no event shall fill77's total aggregate liability to you exceed the amount of deposits you have made to your fill77 account in the three months immediately preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for incidental or consequential damages. In such jurisdictions, fill77's liability will be limited to the maximum extent permitted by law.

10. Dispute Resolution and Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising out of or related to these Terms or your use of fill77 Services shall be subject to the exclusive jurisdiction of the courts of Metro Manila, Philippines.

Before initiating formal legal proceedings, you agree to first attempt to resolve any dispute through fill77's internal complaint resolution process by contacting our customer support team at [email protected]. fill77 will make reasonable efforts to resolve complaints within 14 business days of receipt.

If a dispute cannot be resolved through our internal process, you may escalate the matter to PAGCOR's player dispute resolution service in accordance with PAGCOR regulations.

11. Modifications to Terms

fill77 reserves the right to modify, amend, or update these Terms at any time without prior notice. Changes will be effective immediately upon posting to the Website, and the "Last Updated" date at the top of this document will be revised accordingly.

Your continued use of fill77 Services following the posting of changes constitutes acceptance of such changes. You are responsible for regularly reviewing these Terms to stay informed of any updates. If you do not agree with modified Terms, you must cease using the Services and close your account.

12. Account Termination

fill77 reserves the right to suspend or terminate your account at any time, with or without notice, for any reason including but not limited to:

• Violation of these Terms or any applicable laws;
• Suspected fraudulent, abusive, or illegal activity;
• Multiple chargebacks or payment disputes;
• Failure to provide required verification documents;
• Prolonged account inactivity exceeding 12 consecutive months.

You may request voluntary account closure at any time by contacting customer support. Upon account closure, any remaining balance will be returned to you via your registered payment method, subject to completion of any pending wagering requirements or verification procedures.

13. Privacy and Data Protection

Your use of fill77 Services is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information. By agreeing to these Terms, you also agree to the terms of our Privacy Policy. We encourage you to review our Privacy Policy carefully to understand our data handling practices.

14. Contact Information

If you have questions, concerns, or complaints regarding these Terms or the fill77 Services, please contact us through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 through the Website
• Customer Support Hours: 24 hours a day, 7 days a week

For PAGCOR-related inquiries or to file a formal complaint, please visit the PAGCOR website or contact PAGCOR directly through their official channels.